220-1101 Drag & Drop — 10 Questions

Question 1

Drag and drop the steps for replacing a power supply unit (PSU) in a desktop computer into the correct order.

Accepted Answer

Step 1: Power off the computer and disconnect all external cables. Step 2: Remove the side panel, disconnect internal cables from the old PSU, and remove it. Step 3: Install the new PSU, connect internal cables, and close the case. Step 4: Reconnect external cables and power on the computer.. Safety first: power off, disconnect, then remove old PSU, install new one, and reconnect.

Answer

Step 1: Remove the side panel, disconnect internal cables from the old PSU, and remove it. Step 2: Power off the computer and disconnect all external cables. Step 3: Install the new PSU, connect internal cables, and close the case. Step 4: Reconnect external cables and power on the computer.

Answer

Step 1: Power off the computer and disconnect all external cables. Step 2: Install the new PSU, connect internal cables, and close the case. Step 3: Remove the side panel, disconnect internal cables from the old PSU, and remove it. Step 4: Reconnect external cables and power on the computer.

Answer

Step 1: Power off the computer and disconnect all external cables. Step 2: Remove the side panel, disconnect internal cables from the old PSU, and remove it. Step 3: Reconnect external cables and power on the computer. Step 4: Install the new PSU, connect internal cables, and close the case.

Question 2

Drag and drop the steps for setting up a RAID 1 (mirroring) array in a Windows server into the correct order.

Accepted Answer

Initialize disks, then create mirrored volume, then format the volume, then verify.. Initialize disks first, then create mirrored volume, select disks, format, and verify.

Answer

Create mirrored volume, then initialize disks, then format the volume, then verify.

Answer

Initialize disks, then format the volume, then create mirrored volume, then verify.

Answer

Initialize disks, then create mirrored volume, then verify, then format the volume.

Question 3

Drag and drop the steps for troubleshooting a no-display issue on a desktop computer into the correct order.

Accepted Answer

Ensure power cable connected and PSU switch on, then check video cable connections, then test with a known-good monitor, then reseat RAM and GPU.. Start with simple checks (power, cables), then isolate the issue with a known-good monitor, then internal components.

Answer

Test with a known-good monitor first, then check power, then check video cable connections, then reseat internal components.

Answer

Check power, then check cables, then reseat RAM and GPU, then test with a known-good monitor.

Answer

Check video cable connections first, then check power, then test with a known-good monitor, then reseat internal components.

Question 4

Drag and drop the steps for recovering data from a failed hard drive using a bootable USB into the correct order.

Accepted Answer

Prepare bootable media, then connect drives, then boot from USB, then select source and destination drives, then recover data.. Prepare bootable media, connect drives, boot from USB, select source/destination, then recover.

Answer

Connect drives first, then prepare bootable media, then boot from USB, then select source and destination drives, then recover data.

Answer

Boot from USB first, then connect drives, then prepare bootable media, then select source and destination drives, then recover data.

Answer

Prepare bootable media, then boot from USB, then connect drives, then select source and destination drives, then recover data.

Question 5

Drag and drop the steps for troubleshooting a network connectivity issue using the OSI model into the correct order.

Accepted Answer

Check physical connectivity, then test loopback, then verify gateway connectivity, then check remote IP connectivity, then test DNS resolution.. Start at Layer 1 (physical), then work up: loopback (Layer 3), gateway, remote IP, DNS (Layer 7).

Answer

Test DNS resolution, then check remote IP connectivity, then verify gateway connectivity, then test loopback, then check physical connectivity.

Answer

Test loopback, then check physical connectivity, then verify gateway connectivity, then check remote IP connectivity, then test DNS resolution.

Answer

Check physical connectivity, then verify gateway connectivity, then test loopback, then check remote IP connectivity, then test DNS resolution.

Question 6

Drag and drop the steps for configuring email on a mobile device (iOS/Android) using IMAP into the correct order.

Accepted Answer

Open Settings and select Mail/Accounts, then choose Add Account and select Other (manual setup), then enter email address and password, then select IMAP as account type, then configure incoming and outgoing server settings, then save and verify the account.. Start by adding account, choose manual if needed, enter credentials, select IMAP, configure servers.

Answer

Open Settings and select Mail/Accounts, then choose Add Account, then enter email address and password, then select IMAP as account type, then configure incoming and outgoing server settings, then choose Other (manual setup) and save.

Answer

Open Settings and select Mail/Accounts, then choose Add Account, then select IMAP as account type, then enter email address and password, then configure incoming and outgoing server settings, then save and verify.

Answer

Open Settings and select Mail/Accounts, then choose Add Account, then enter email address and password, then configure incoming and outgoing server settings, then select IMAP as account type, then save and verify.

Question 7

Drag and drop the steps for installing a CPU and cooler on a motherboard into the correct order.

Accepted Answer

Insert CPU, apply thermal paste, mount cooler, connect fan.. The correct sequence for installing a CPU and cooler is: insert the CPU into the socket, apply a small amount of thermal paste to the CPU, mount the cooler securely, and then connect the cooler fan to the motherboard. This order ensures proper thermal transfer and avoids damage to components.

Answer

Insert CPU, mount cooler, apply thermal paste, connect fan.

Answer

Apply thermal paste, insert CPU, mount cooler, connect fan.

Answer

Insert CPU, mount cooler, connect fan, apply thermal paste.

Question 8

Drag and drop the steps for configuring a SOHO wireless router into the correct order.

Accepted Answer

1. Connect router to modem and power on. 2. Connect computer to router via Ethernet. 3. Open browser and enter router IP. 4. Log in with default credentials. 5. Change admin password. 6. Configure wireless SSID and security (WPA2). 7. Save settings.. Initial setup begins with physical connections, then accessing the router, securing admin access, configuring wireless settings, and saving.

Answer

1. Connect router to modem and power on. 2. Connect computer wirelessly. 3. Open browser and enter router IP. 4. Log in with default credentials. 5. Configure wireless SSID and security. 6. Save settings. 7. (Skip changing admin password)

Answer

1. Connect router to modem and power on. 2. Connect computer via Ethernet. 3. Open browser and enter router IP. 4. Log in with default credentials. 5. Configure wireless SSID and security. 6. Save settings. 7. Change admin password.

Answer

1. Connect computer to router via Ethernet. 2. Connect router to modem and power on. 3. Open browser and enter router IP. 4. Log in with default credentials. 5. Change admin password. 6. Configure wireless SSID and security. 7. Save settings.

Question 9

Drag and drop the steps for configuring a VPN connection on a Windows 10 client into the correct order.

Accepted Answer

Navigate to VPN settings -> Add a VPN connection -> Fill in connection details -> Save the connection -> Connect to the VPN. The correct sequence for configuring a VPN on Windows 10 is to first navigate to VPN settings, then add a new VPN connection, fill in the required details (server address, authentication, etc.), save the connection, and finally connect. This ensures the VPN profile is properly created and stored before attempting to use it.

Answer

Navigate to VPN settings -> Fill in connection details -> Add a VPN connection -> Save the connection -> Connect to the VPN

Answer

Navigate to VPN settings -> Add a VPN connection -> Save the connection -> Fill in connection details -> Connect to the VPN

Answer

Navigate to VPN settings -> Add a VPN connection -> Fill in connection details -> Connect to the VPN -> Save the connection

Question 10

Drag and drop the steps for upgrading laptop RAM into the correct order.

Accepted Answer

Shut down the laptop and remove the battery, then locate and open the RAM access panel, then insert the new RAM module at a 45-degree angle and press down until it clicks, then replace the access panel and battery, and power on to verify.. Safety first: power off and remove battery, then access, install RAM, reassemble.

Answer

Locate and open the RAM access panel, then shut down the laptop and remove the battery, then insert the new RAM module, then replace the panel and battery.

Answer

Shut down and remove battery, then insert the new RAM module, then open the RAM access panel, then replace panel and battery.

Answer

Shut down and remove battery, then open RAM panel, then replace panel and battery, then insert new RAM module.