SNOW-CSA Self-Service and Automation Practice Question
Which two of the following are built-in actions in Flow Designer that require no script to configure? (Choose two.)
⚠ Common exam trap
It's easy for candidates to confuse Flow Designer actions with triggers or modules outside of Flow Designer, such as assuming 'Create a report' is a flow action or that 'Schedule a flow trigger' is an action rather than a trigger.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Send an email
The Send Email action in Flow Designer is a pre-built, out-of-box action that requires no scripting. It allows you to configure email recipients, subject, and body using a graphical interface, leveraging the platform's notification engine without any JavaScript.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Execute a JavaScript script
Why it's wrong here
This action requires script input.
- ✗
Schedule a flow trigger
Why it's wrong here
This is a trigger type, not an action.
- ✗
Create a report
Why it's wrong here
Reporting is not a Flow action; reports are created in the Reports module.
- ✓
Send an email
Why this is correct
The Send Email action can be configured with no script.
- ✓
Update a record
Why this is correct
The Update Record action updates a specified record without scripting.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.