SNOW-CSA Database Administration and CMDB Practice Question
Which CMDB relationship type should be used to represent that a server is physically installed in a rack?
⚠ Common exam trap
ServiceNow often tests the confusion between 'Contains' and 'Depends on' by presenting scenarios where physical location is implied but candidates mistakenly choose a dependency relationship due to misinterpreting 'installed in' as a functional reliance.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Contains
The 'Contains' relationship type is correct because it models a parent-child containment hierarchy in the CMDB, where the rack is the container and the server is the contained item. This aligns with the CMDB's ability to represent physical location and dependencies, ensuring accurate service mapping and impact analysis.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Depends on
Why it's wrong here
Depends on is for functional dependency, not physical containment.
- ✓
Contains
Why this is correct
Contains is used for physical hierarchy like rack and server.
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Runs on
Why it's wrong here
Runs on is for software to hardware relationships.
- ✗
Connected to
Why it's wrong here
Connected to is for network or cable connections.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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