SNOW-CSA UI, Navigation and Forms Practice Question
Exhibit
Refer to the exhibit.
```json
{
"sys_properties": [
{
"name": "glide.ui.button_shadow",
"value": "true",
"description": "Show shadow on buttons"
},
{
"name": "glide.ui.rich_text.listeditor",
"value": "false",
"description": "Disable list editor in rich text"
}
]
}
```Refer to the exhibit. An administrator imports these system properties into a ServiceNow instance. After the import, what is the expected impact on the UI?
⚠ Common exam trap
Candidates often think system properties have no UI impact or confuse rich text toolbar properties with other UI settings like list editing or button styling, but the question specifically tests knowledge of how rich text editor features are toggled via system properties.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Rich text fields will no longer have the ability to insert/edit tables
The exhibit shows system properties that disable the 'glide.ui.richtext[2].table' and 'glide.ui.richtext[3].table' properties. These properties control whether the table insert/edit button is available in rich text fields. Setting them to 'false' removes the table functionality from the rich text editor toolbar, so users can no longer insert or edit tables in rich text fields.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Rich text fields will no longer have the ability to insert/edit tables
Why this is correct
List editor refers to table insertion.
- ✗
It will prevent users from editing list records in a UI16 form
Why it's wrong here
List editor is for rich text, not list views.
- ✗
Buttons will lose their shadow effect
Why it's wrong here
Setting to true adds shadow, not removes.
- ✗
No change because system properties are not used in UI
Why it's wrong here
These are UI-related properties.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.