Question 158 of 510
UI, Navigation and FormshardMultiple ChoiceObjective-mapped

SNOW-CSA UI, Navigation and Forms Practice Question

This SNOW-CSA practice question tests your understanding of ui, navigation and forms. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Exhibit

// UI Policy Condition Script
current.state == 1 && current.caller_id.isValid()

Refer to the exhibit. A UI Policy is configured with the above condition script to make the 'work_notes' field mandatory when state is 1 and caller_id is valid. When the state is 1 and caller_id is empty, the mandatory attribute is not applied. What is the cause?

Question 1hardmultiple choice
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Exhibit

// UI Policy Condition Script
current.state == 1 && current.caller_id.isValid()

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The isValid() method is not available in UI Policy context

Option C is correct: the isValid() method is a server-side GlideRecord method and is not available in UI Policy condition scripts, which run on the client. Option A is incorrect because the condition seems correct logically. Option B is irrelevant since the field is empty. Option D is false because there is no syntax error per se.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The condition uses '&&' instead of '||'

    Why it's wrong here

    The AND condition is appropriate; if caller is invalid, the mandatory should not apply, but it fails to apply when caller is empty.

  • There is a syntax error in the script

    Why it's wrong here

    The script has valid JavaScript syntax; the issue is functional.

  • The isValid() method is not available in UI Policy context

    Why this is correct

    UI Policy scripts run client-side and cannot use server-side methods like isValid().

    Related concept

    Read the scenario before looking for a memorised answer.

  • The caller_id field is empty

    Why it's wrong here

    Empty caller_id is expected, but the condition should not make mandatory in that case; the issue is the method.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Detailed technical explanation

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the SNOW-CSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which SNOW-CSA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

Related practice questions

Related SNOW-CSA practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

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FAQ

Questions learners often ask

What does this SNOW-CSA question test?

UI, Navigation and Forms — This question tests UI, Navigation and Forms — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: The isValid() method is not available in UI Policy context — Option C is correct: the isValid() method is a server-side GlideRecord method and is not available in UI Policy condition scripts, which run on the client. Option A is incorrect because the condition seems correct logically. Option B is irrelevant since the field is empty. Option D is false because there is no syntax error per se.

What should I do if I get this SNOW-CSA question wrong?

Identify which SNOW-CSA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 24, 2026

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This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.