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SNOW-CSA

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Application Rules, ACL and Notifications

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Match each ServiceNow module to its function.

Drag a concept onto its matching description — or click a concept then click the description.

Concepts
Matches

Restore normal service operation as quickly as possible

Control the lifecycle of all changes to the IT environment

Identify and manage root causes of incidents

Provide a menu of services for users to request

Capture and share knowledge articles

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