Question 179 of 510
Database Administration and CMDBmediumMultiple SelectObjective-mapped

SNOW-CSA Database Administration and CMDB Practice Question

This SNOW-CSA practice question tests your understanding of database administration and cmdb. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

An administrator wants to ensure that the CMDB remains accurate after a change management process. Which TWO actions should the administrator take? (Select two.)

Question 1mediummulti select
Full question →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Use CI Change Request to link CIs to change requests.

Running CMDB Health Verification helps identify stale or incorrect CIs. Enabling CI Change Request links CIs to change requests, automatically updating status. Option A (CI Class Manager) is for structure, not accuracy. Option C (Data Manager) is for bulk updates. Option D (business rule) is a custom approach, not a standard best practice.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Use CI Change Request to link CIs to change requests.

    Why this is correct

    CI Change Request automatically associates CIs with changes, helping keep relationships accurate.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Create a business rule to update CI status when a change request is approved.

    Why it's wrong here

    While feasible, this is a custom solution and not a standard recommended practice.

  • Set up CMDB Data Manager to automatically update CIs based on change requests.

    Why it's wrong here

    Data Manager is not designed for automatic updates based on changes.

  • Enable CMDB CI Class Manager to enforce class hierarchy.

    Why it's wrong here

    CI Class Manager is for defining classes, not maintaining accuracy.

  • Configure CMDB Health Verification to run daily on all CIs.

    Why this is correct

    Health Verification identifies issues like stale or inaccurate CIs.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Detailed technical explanation

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the SNOW-CSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which SNOW-CSA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

Related practice questions

Related SNOW-CSA practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

Practice this exam

Start a free SNOW-CSA practice session

Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.

FAQ

Questions learners often ask

What does this SNOW-CSA question test?

Database Administration and CMDB — This question tests Database Administration and CMDB — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Use CI Change Request to link CIs to change requests. — Running CMDB Health Verification helps identify stale or incorrect CIs. Enabling CI Change Request links CIs to change requests, automatically updating status. Option A (CI Class Manager) is for structure, not accuracy. Option C (Data Manager) is for bulk updates. Option D (business rule) is a custom approach, not a standard best practice.

What should I do if I get this SNOW-CSA question wrong?

Identify which SNOW-CSA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

About these practice questions

Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

Last reviewed: Jun 24, 2026

Question Discussion

Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.

Loading comments…

Sign in to join the discussion.

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.