SNOW-CSA Reporting, SLA and Imports Practice Question
An administrator notices that a scheduled import set runs successfully, but the imported records do not appear in the target table. The import log shows no errors. What is the most likely cause?
⚠ Common exam trap
Many exam-takers assume a successful import set run guarantees data in the target table, but ServiceNow separates the import set load (which always succeeds if the source file is valid) from the transform map execution (which requires field mappings to actually populate the target table).
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The transform map has no field mappings defined
When an import set runs successfully with no errors but records do not appear in the target table, the most likely cause is that the transform map has no field mappings defined. Without field mappings, the transform map cannot map source fields to target table columns, so no data is written to the target table even though the import set job completes without errors.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The coalesce field is set incorrectly
Why it's wrong here
Coalesce affects update vs insert, but records would still appear.
- ✗
The import set run was scheduled during off-hours
Why it's wrong here
Run time does not affect insertion.
- ✗
The data source has been aborted
Why it's wrong here
Aborted would show error.
- ✓
The transform map has no field mappings defined
Why this is correct
With no field mappings, no data is inserted into target.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.