SNOW-CSA Reporting, SLA and Imports Practice Question
An administrator is setting up an import set to load data from a CSV file into the Incident table. Which TWO of the following are required steps in the import process?
⚠ Common exam trap
ServiceNow often tests the distinction between required steps and optional enhancements, so candidates mistakenly select optional steps like scheduling or data lookups as mandatory, when only the import set table and transform map are essential.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create an import set table to store the imported data.
An import set table must be created to temporarily store the raw data from the CSV file before any transformation occurs. This table acts as a staging area, allowing the system to hold the imported records and then apply a transform map to map and move the data into the target Incident table. Without an import set table, there is no structure to receive the incoming CSV data.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create an import set table to store the imported data.
Why this is correct
An import set table is automatically created when you define an import set.
- ✗
Schedule the import to run automatically.
Why it's wrong here
Scheduling is optional; imports can be run manually.
- ✗
Use the Import Set Row API to create a transform map.
Why it's wrong here
The API is not required; transform maps can be created via the UI.
- ✗
Create a data lookup table to standardize values.
Why it's wrong here
Data lookup is optional, not required.
- ✓
Create a transform map to define field mappings.
Why this is correct
A transform map is essential for mapping source to target fields.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.