SNOW-CSA UI, Navigation and Forms Practice Question
A user has personalized their form by rearranging fields. The administrator wants to reset the form layout to the default for that user. What should the administrator do?
⚠ Common exam trap
A common mix-up: candidates confuse the 'Restore Default' button (which only resets the current session's view for the logged-in user) with the ability to permanently clear another user's personalization, leading them to choose option D.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Delete the user's personalization from sys_user_preference
User-specific form layout customizations are stored in the sys_user_preference table. Deleting the relevant preference record for that user resets the form to the default layout without affecting other users or system-wide settings.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Delete the user's personalization from sys_user_preference
Why this is correct
This directly removes the personalization, reverting to the default layout.
- ✗
Set the form's 'Reset' attribute to true
Why it's wrong here
No such attribute exists in form configuration.
- ✗
Run a scheduled job to clear all user preferences
Why it's wrong here
This is unnecessarily broad and would affect all users' preferences.
- ✗
Use the 'Restore Default' button on the form
Why it's wrong here
This option is available to the user, not the administrator, and resets only the current user's layout.
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