- A
Use the CMDB Explorer to merge CI classes.
Why wrong: CMDB Explorer is for managing CI class hierarchy, not creating views.
- B
Write a custom script to join tables and store results in a new table.
Why wrong: This is not the standard ServiceNow approach.
- C
Create a report and save it as a view.
Why wrong: Reports cannot be saved as database views.
- D
Use the Database Views module to create a view with join conditions.
Database Views is the correct feature for creating views.
SNOW-CSA Database Administration and CMDB Practice Question
This SNOW-CSA practice question tests your understanding of database administration and cmdb. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A ServiceNow administrator needs to create a database view that combines data from the cmdb_ci_server table and the cmdb_ci_netgear table. What is the correct method to achieve this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use the Database Views module to create a view with join conditions.
Option D is correct because the Database Views module in ServiceNow allows administrators to create a view that combines data from multiple tables using SQL-like join conditions. This is the standard, no-code method to create a virtual table that merges fields from cmdb_ci_server and cmdb_ci_netgear without modifying the underlying schema or duplicating data.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use the CMDB Explorer to merge CI classes.
Why it's wrong here
CMDB Explorer is for managing CI class hierarchy, not creating views.
- ✗
Write a custom script to join tables and store results in a new table.
Why it's wrong here
This is not the standard ServiceNow approach.
- ✗
Create a report and save it as a view.
Why it's wrong here
Reports cannot be saved as database views.
- ✓
Use the Database Views module to create a view with join conditions.
Why this is correct
Database Views is the correct feature for creating views.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse the Database Views module with reporting features or CMDB tools, assuming a report or CMDB Explorer can produce a queryable table, when only Database Views creates a true SQL-level join view.
Detailed technical explanation
How to think about this question
The Database Views module generates a SQL view in the underlying MySQL/MariaDB database, which allows the platform to treat the joined result as a virtual table for reporting, scripting, and reference fields. This approach ensures that the view always reflects the current data in the source tables, and it supports left, right, and inner joins with field mapping, making it ideal for merging extended configuration items like cmdb_ci_netgear (which extends cmdb_ci_server) without altering the CMDB schema.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the SNOW-CSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Database Administration and CMDB — study guide chapter
Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this SNOW-CSA question test?
Database Administration and CMDB — This question tests Database Administration and CMDB — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the Database Views module to create a view with join conditions. — Option D is correct because the Database Views module in ServiceNow allows administrators to create a view that combines data from multiple tables using SQL-like join conditions. This is the standard, no-code method to create a virtual table that merges fields from cmdb_ci_server and cmdb_ci_netgear without modifying the underlying schema or duplicating data.
What should I do if I get this SNOW-CSA question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.
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