SNOW-CSA Database Administration and CMDB Practice Question
A ServiceNow administrator is configuring Data Segmentation for CMDB. Which TWO statements are true about Data Segmentation? (Select exactly 2)
⚠ Common exam trap
Watch out — candidates often confuse Data Segmentation with field-level ACLs or assume it requires an additional license, when in fact it is a row-level security feature that is part of the base CMDB and works in conjunction with, not instead of, standard ACLs.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It can be used to restrict access to CI records based on user criteria.
Data Segmentation in ServiceNow restricts access to CI records based on user criteria, such as business unit or location, by evaluating conditions against the user's session. This is a row-level security mechanism that filters which CI records a user can see, making Option B correct. It works alongside standard ACLs, which handle field- and record-level permissions, allowing administrators to layer both for granular control, confirming Option E.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
It can be applied to individual CI fields.
Why it's wrong here
Data Segmentation applies to entire records, not specific fields.
- ✓
It can be used to restrict access to CI records based on user criteria.
Why this is correct
Data Segmentation allows record-level access based on user attributes.
- ✗
It is configured in the Data Segmentation module under System Security.
Why it's wrong here
Data Segmentation is under CMDB > Data Segmentation.
- ✗
It requires the subscription of a separate CMDB product license.
Why it's wrong here
Data Segmentation is included in the CMDB module.
- ✓
It can be combined with standard ACLs for granular control.
Why this is correct
Data Segmentation works alongside ACLs to provide fine-grained access.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.