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UI, Navigation and FormsmediumMultiple ChoiceObjective-mapped

SNOW-CSA UI, Navigation and Forms Practice Question

A form has a UI Policy that sets a field mandatory. The mandatory is not applied. Which is a likely cause?

⚠ Common exam trap

Candidates often confuse the condition evaluation with the policy's execution order or trigger timing, assuming that a UI Policy set to 'Run on load' will always apply its actions, when in fact the condition must be true for the actions to execute.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

UI Policy condition returns false

UI Policies enforce client-side business logic. The mandatory attribute is applied only when the UI Policy's condition evaluates to true. If the condition returns false, the mandatory setting is never applied, regardless of other settings. This is the most direct reason why a UI Policy's mandatory field would not take effect.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The field is already mandatory by dictionary

    Why it's wrong here

    If the field is already mandatory, the UI Policy's mandatory action would have no visible effect, but the policy would still run.

  • UI Policy order is too low

    Why it's wrong here

    Order only affects execution sequence; even with low order, the policy will run if conditions are met.

  • UI Policy condition returns false

    Why this is correct

    If the condition evaluates to false, the UI Policy does not apply its actions, such as setting mandatory.

  • UI Policy is set to 'Run on load' only

    Why it's wrong here

    The 'Run on load' attribute affects when the policy runs, but if the condition is true on load, it should still apply.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.