SNOW-CSA Database Administration and CMDB Practice Question
A custom table called 'u_cmdb_ci_application' has been created to extend cmdb_ci. After importing data into this table, the new records do not appear in the 'Configuration Items' module. What is the most likely reason?
⚠ Common exam trap
A common misconception is that the Configuration Items module shows all records from any table extending cmdb_ci automatically, but the trap here is that the module relies on the 'sys_class_name' field to filter records, so failing to set this field during import will hide the records even if the table extension is correct.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The 'sys_class_name' field was not set to 'u_cmdb_ci_application' during import.
The 'Configuration Items' module filters records based on the 'sys_class_name' field to display only those belonging to the cmdb_ci class or its subclasses. When importing data into a custom table that extends cmdb_ci, if the 'sys_class_name' field is not explicitly set to 'u_cmdb_ci_application', the records will inherit a default value (often the base class name) and thus be excluded from the module's view. This is a common requirement for CMDB extension tables to ensure proper classification and visibility.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The 'sys_class_name' field was not set to 'u_cmdb_ci_application' during import.
Why this is correct
Without the correct sys_class_name, the records may appear in the base table or not be recognized as the proper class.
- ✗
The import set used the wrong transform map.
Why it's wrong here
Wrong transform map would cause mapping errors, but the records would still appear if they are in the table.
- ✗
The table was created in the wrong application scope.
Why it's wrong here
Application scope affects visibility but usually does not prevent records from appearing in CMDB modules.
- ✗
The user does not have access to the custom table.
Why it's wrong here
Access issues would cause errors, not missing records in the module.
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