SNOW-CSA Database Administration and CMDB Practice Question
A company wants to ensure that only authorized changes to the CMDB are allowed. Which THREE of the following mechanisms can help enforce this?
⚠ Common exam trap
Many candidates confuse the ServiceNow IRE's role in data reconciliation with change authorization, or assume that ServiceNow Discovery jobs inherently enforce change control, when in fact neither mechanism validates whether a change is authorized before applying it.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
CMDB Health Definitions with remediation tasks
CMDB Health Definitions can include remediation tasks that automatically or manually enforce compliance by correcting unauthorized changes to CI attributes. These tasks are triggered when a health score falls below a threshold, ensuring that only authorized modifications persist in the CMDB.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The Identification and Reconciliation Engine (IRE)
Why it's wrong here
IRE handles identification and reconciliation, not authorization.
- ✓
CMDB Health Definitions with remediation tasks
Why this is correct
Health rules can detect and correct unauthorized changes.
- ✗
Scheduled Discovery jobs
Why it's wrong here
Discovery is a source of changes, not a control mechanism.
- ✓
Access Control Lists (ACLs) on CMDB tables
Why this is correct
ACLs restrict who can read/write CMDB data.
- ✓
Business rules on the cmdb_ci table
Why this is correct
Business rules can enforce data integrity and authorization logic.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.