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Database Administration and CMDBmediumMultiple ChoiceObjective-mapped

SNOW-CSA Database Administration and CMDB Practice Question

A company uses Discovery to populate the CMDB. After a recent change, some CIs are incorrectly classified as 'Network Gear' instead of 'Server'. What is the most efficient way to correct the classification for these specific CIs?

⚠ Common exam trap

Watch out — candidates often think re-running the 'Identify CI' probe (Option D) will fix classification, but that probe only identifies CIs based on existing patterns and does not correct misclassification caused by a flawed pattern.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Update the Discovery classification pattern and re-run Discovery on the affected IPs.

Discovery classification patterns define how CIs are categorized based on probe results. Updating the pattern to correctly identify the affected CIs and re-running Discovery on their IPs ensures that the classification is corrected at the source, preventing future misclassification without manual intervention or data loss.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Delete the CIs and let Discovery recreate them.

    Why it's wrong here

    Deleting CIs is risky and not efficient; the same misclassification may occur if the pattern is not fixed.

  • Manually change the 'Class' field on each CI.

    Why it's wrong here

    Manual changes are inefficient and do not fix the root cause.

  • Update the Discovery classification pattern and re-run Discovery on the affected IPs.

    Why this is correct

    Correcting the pattern and re-running Discovery will reclassify the CIs correctly and prevent future issues.

  • Run the 'Identify CI' probe again.

    Why it's wrong here

    If the classification pattern is wrong, re-running the probe will produce the same incorrect result.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.