SNOW-CSA Reporting, SLA and Imports Practice Question
A company frequently imports data from an external HR system into the Employee [hr_employee] table using an import set. The import set runs nightly and maps fields correctly. Recently, the import started failing with the error 'Field 'manager' not found in table 'hr_employee''. The manager field exists in the import set rows but not in the target table. What is the most likely cause?
⚠ Common exam trap
ServiceNow often tests the distinction between source-side errors (e.g., missing column in import set row or CSV) and target-side errors (e.g., missing column in the target table), and candidates may confuse the error message's reference to 'table' as the import set row table rather than the target table.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The transform map has a field mapping that references 'manager' as a target field, but the hr_employee table does not have a 'manager' column.
The error 'Field 'manager' not found in table 'hr_employee'' indicates that the transform map is attempting to map a source field to a target column that does not exist in the hr_employee table. Since the import set rows contain the 'manager' field, the mapping in the transform map must be referencing 'manager' as a target field, but the target table lacks that column. This is the most likely cause because the transform map defines the field-to-field mapping between the import set row and the target table, and if the target field name is incorrect or missing from the table, the import will fail.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The transform map has a field mapping that references 'manager' as a target field, but the hr_employee table does not have a 'manager' column.
Why this is correct
The transform map attempts to map to a non-existent field.
- ✗
The import set row table (sys_import_set_row) does not have a 'manager' column.
Why it's wrong here
The import set row table contains the raw data; the error is during transform to the target table.
- ✗
The source CSV file contains a column named 'manager' that is misspelled.
Why it's wrong here
The error says the field is not found in the target table, not the source.
- ✗
The manager field in the target table is of a different data type (e.g., string vs reference).
Why it's wrong here
Data type mismatch would cause a different error (e.g., invalid data).
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.