CIS-ITSM Change Management Practice Question
Which TWO actions can a change coordinator perform within the CAB Workbench during an active meeting? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add ad-hoc change requests to the meeting agenda
During a CAB meeting in the CAB Workbench, attendees and organizers can review change details, vote, and add ad-hoc agenda items.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Add ad-hoc change requests to the meeting agenda
Why this is correct
Meeting organizers can add change items dynamically during the session.
- ✗
Automatically deploy software packages to production servers
Why it's wrong here
CAB Workbench does not deploy software; it manages meeting review and approvals.
- ✓
Record votes and decisions for change requests on the agenda
Why this is correct
The CAB Workbench interface allows participants to record decisions and votes.
- ✗
Modify global system properties for risk calculation
Why it's wrong here
System properties are managed in the system property tables, not the CAB Workbench interface.
- ✗
Initiate ITOM Discovery scans across the entire network
Why it's wrong here
Discovery scans are managed via Discovery modules, not CAB meetings.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.