CIS-ITSM CMDB Practice Question
Which THREE of the following actions can be performed using CMDB Data Manager? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Archive old and unused CI records based on age and lifecycle state criteria.
CMDB Data Manager policies handle lifecycle operations including Attestation, Archive, Retire, and Delete.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Generate real-time network topology maps for IT service mapping.
Why it's wrong here
Topology mapping is handled by Service Mapping and Dependency Views.
- ✓
Archive old and unused CI records based on age and lifecycle state criteria.
Why this is correct
Archiving is a supported lifecycle policy action in CMDB Data Manager.
- ✗
Automatically discover cloud infrastructure using AWS CloudFormation templates.
Why it's wrong here
Cloud discovery is performed by Discovery and Cloud Management, not CMDB Data Manager.
- ✓
Delete archived CIs after a specified retention period.
Why this is correct
Deletion of archived records is supported as part of the data lifecycle framework.
- ✓
Retire CIs that have reached the end of their operational lifecycle.
Why this is correct
Retiring CIs is a core policy action provided by CMDB Data Manager.
About these practice questions
Courseiva writes every CIS-ITSM question from scratch — 500 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.