CIS-ITSM Change Management Practice Question
Which THREE items can be configured within a Change Model?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Change record producer
Change models control the state flow, the standard change proposals, and the associated UI/UX settings.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Change record producer
Why this is correct
Used for intake.
- ✗
CAB meeting duration
Why it's wrong here
Defined in CAB definition.
- ✓
Assignment rules
Why this is correct
Assignment logic can be linked to the model.
- ✓
State transition flow
Why this is correct
Models dictate the lifecycle.
- ✗
CI class inheritance
Why it's wrong here
Defined in CMDB.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.