CIS-ITSM Change Management Practice Question
Which module allows users to view available pre-approved templates to create a change request quickly?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Standard Change Catalog
Standard Change Catalog is where users browse and select pre-approved standard change templates.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Standard Change Catalog
Why this is correct
The Standard Change Catalog module provides access to published standard change templates.
- ✗
Emergency Change Repository
Why it's wrong here
Emergency changes are created directly, not via a standard catalog.
- ✗
Change Schedule Calendar
Why it's wrong here
Change schedule is a calendar view, not a catalog.
- ✗
Normal Change Generator
Why it's wrong here
No such module exists out of the box.
About these practice questions
This CIS-ITSM question is part of Courseiva's 501-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.