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Change ManagementeasyMultiple ChoiceObjective-mapped

CIS-ITSM Change Management Practice Question

Where can users view all scheduled changes across the infrastructure?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Change Schedule

The 'Change Schedule' provides a visual calendar view of all scheduled changes.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Dashboard

    Why it's wrong here

    Dashboards show metrics, not the schedule.

  • Configuration Item list

    Why it's wrong here

    This lists assets, not change schedules.

  • Change Schedule

    Why this is correct

    The schedule provides the enterprise view of changes.

  • Service Portal

    Why it's wrong here

    Portals are for end-user requests.

  • CAB Workbench

    Why it's wrong here

    CAB Workbench is for meeting management.

About these practice questions

This CIS-ITSM question is part of Courseiva's 500-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official ServiceNow exam blueprint

This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.