CIS-ITSM Change Management Practice Question
When using the CAB Workbench, how is a meeting agenda created?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Generated automatically by the CAB Definition.
The CAB Workbench automatically pulls pending Change Requests into the agenda based on the CAB definition.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Defined in the Change Request form.
Why it's wrong here
The Change Request doesn't define the agenda.
- ✗
Manually add each change.
Why it's wrong here
Workbench automates this.
- ✗
Set by the CAB manager in the meeting.
Why it's wrong here
It is pre-populated.
- ✓
Generated automatically by the CAB Definition.
Why this is correct
The CAB definition defines the criteria for the agenda.
- ✗
Imported via Excel.
Why it's wrong here
Not a standard workflow.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.