CIS-ITSM Service Catalog And Request Management Practice Question
When creating a Catalog Item, which table is the base table that all catalog items extend from?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Item [sc_cat_item]
All catalog items, record producers, order guides, and content items extend from the Item table [sc_cat_item].
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Task [task]
Why it's wrong here
Incorrect. Task is the base table for workflow-driven operational records like incidents and changes, not catalog items.
- ✗
Requested Item [sc_req_item]
Why it's wrong here
Incorrect. Requested Item represents the individual item ordered, which is a child record created when a catalog item is submitted.
- ✓
Item [sc_cat_item]
Why this is correct
Correct. The Item [sc_cat_item] table is the base table for all catalog items, record producers, order guides, and content items.
- ✗
Request [sc_request]
Why it's wrong here
Incorrect. Request [sc_request] is the parent container table for overall shopping cart submissions.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.