CIS-ITSM Service Catalog And Request Management Practice Question
When creating a Catalog Client Script, what is the purpose of selecting 'Mobile / Service Portal' as the UI type?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It ensures the script executes correctly in Service Portal and mobile interfaces where DOM manipulation is restricted.
Selecting 'Mobile / Service Portal' ensures the client script executes within the Service Portal and mobile environments rather than legacy UI16.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
It ensures the script executes correctly in Service Portal and mobile interfaces where DOM manipulation is restricted.
Why this is correct
Service Portal and mobile apps require portal-compatible APIs, and setting the UI type ensures proper scoping and execution.
- ✗
It restricts the script to run exclusively on native iOS and Android mobile apps.
Why it's wrong here
It includes Service Portal as well as mobile apps.
- ✗
It bypasses client-side caching for catalog item variables.
Why it's wrong here
Client script UI type has no direct relation to bypassing variable caching.
- ✗
It automatically converts jQuery syntax into AngularJS directives.
Why it's wrong here
ServiceNow does not automatically convert jQuery to AngularJS.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.