CIS-ITSM Service Catalog And Request Management Practice Question
When configuring a Service Catalog item, what is the purpose of setting the 'No cart' field to true?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It hides the 'Add to Cart' button and forces immediate checkout upon submission.
Setting 'No cart' to true replaces the 'Add to Cart' button with 'Buy Now', bypassing the cart and immediately taking the user to the checkout or submission confirmation page.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
It prevents users from ordering more than one quantity of the item.
Why it's wrong here
Incorrect. Controlling quantity is handled via the 'No quantity' field.
- ✗
It deletes all existing items currently stored in the user's active shopping cart.
Why it's wrong here
Incorrect. It does not delete cart items; it changes the checkout flow for the specific item.
- ✗
It disables the Service Portal shopping experience completely for that user.
Why it's wrong here
Incorrect. It only affects the specific item configuration.
- ✓
It hides the 'Add to Cart' button and forces immediate checkout upon submission.
Why this is correct
Correct. Checking 'No cart' removes the 'Add to Cart' button so users must use 'Buy Now'.
About these practice questions
This CIS-ITSM question is part of Courseiva's 500-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.