CIS-ITSM Service Catalog And Request Management Practice Question
What is the function of the 'No 'Add to Cart'' checkbox on a catalog item form?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It removes the 'Add to Cart' button, leaving only the 'Order Now' button.
Checking 'No 'Add to Cart'' removes the Add to Cart button, forcing users to click 'Order Now' directly.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
It completely disables ordering of the item.
Why it's wrong here
It only removes the Add to Cart button; Order Now remains available.
- ✓
It removes the 'Add to Cart' button, leaving only the 'Order Now' button.
Why this is correct
This setting prevents adding items to a cart for batch checkout.
- ✗
It prevents the item from appearing in search results.
Why it's wrong here
Search results are governed by search profiles and item status, not cart buttons.
- ✗
It restricts checkout to users with the admin role.
Why it's wrong here
Cart button visibility has no connection to user roles.
About these practice questions
One of 501 original CIS-ITSM practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.