SERVICENOW-CIS-DISCOVERY CMDB Integration And Maintenance Practice Question
You are configuring a Discovery CI identification rule for Linux servers and notice that multiple CIs are being created for the same physical device. Which component should you verify to ensure the Identification Engine correctly links the incoming data to an existing CI?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Identification Rule
The Identification Engine uses Identification Rules to compare attributes to determine if a CI exists. If these rules are misconfigured, duplicates occur.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Discovery Schedule
Why it's wrong here
Schedules control when discovery runs, not how CIs are reconciled.
- ✗
Discovery Pattern
Why it's wrong here
Patterns extract data but do not handle the reconciliation logic.
- ✓
Identification Rule
Why this is correct
Identification rules define the criteria used to uniquely identify a CI and match it to existing records.
- ✗
Data Source
Why it's wrong here
Data sources identify where data originates but are not the primary mechanism for matching CIs.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
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