SERVICENOW-CIS-DISCOVERY CMDB Integration And Maintenance Practice Question
What is the consequence of having an incorrect 'Identification Rule' for a hardware CI class?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Discovery may create duplicate CI records for the same physical hardware.
Incorrect rules lead to either duplicate CI records or 'flapping' (repeatedly updating the wrong CI).
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Discovery will stop scanning the network.
Why it's wrong here
Discovery processes independently of CI identification success.
- ✗
The CMDB Health Dashboard will automatically fix the rules.
Why it's wrong here
The dashboard reports issues but does not modify identification rules.
- ✓
Discovery may create duplicate CI records for the same physical hardware.
Why this is correct
If identification criteria are too loose, Discovery cannot uniquely map hardware to an existing record, resulting in duplicates.
- ✗
The MID server will lose its credentials.
Why it's wrong here
CMDB rules and MID server credentials are unrelated.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.