SERVICENOW-CIS-DISCOVERY Mid Server Management Practice Question
If a MID Server's 'Service' is running but the MID Server is 'Down' in the instance, what should you inspect?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The network connectivity and agent.config settings
If the service is up but the record is down, there is likely a network communication block or a configuration mismatch in agent.config.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The network connectivity and agent.config settings
Why this is correct
Network issues prevent the heartbeat from reaching the instance.
- ✗
The user's password in the instance
Why it's wrong here
This would affect discovery, not the MID heartbeat.
- ✗
The MID Server's local disk space
Why it's wrong here
Disk space issues usually stop the service entirely.
- ✗
The number of Discovery Schedules
Why it's wrong here
Schedules do not affect heartbeat status.
About these practice questions
One of 314 original SERVICENOW-CIS-DISCOVERY practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.