SERVICENOW-CIS-DISCOVERY CMDB Integration And Maintenance Practice Question
A complex environment requires that two different Discovery sources (e.g., ServiceWatch and a third-party tool) populate the same CI attributes. How can you ensure the third-party tool's data is preferred over Discovery for specific attributes?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set the third-party data source priority to 100 and discovery to 200.
Reconciliation Rules assign a priority value to data sources; the highest priority source wins the attribute update.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable 'Discovery' in the CI Class identification rule.
Why it's wrong here
This would prevent Discovery from updating the CI entirely, not just specific attributes.
- ✗
Use a Business Rule to intercept the discovery payload.
Why it's wrong here
This is not the recommended way to manage data precedence.
- ✗
Set the discovery source priority to 100 and the third-party source to 200.
Why it's wrong here
Lower numbers indicate higher priority in ServiceNow reconciliation rules.
- ✓
Set the third-party data source priority to 100 and discovery to 200.
Why this is correct
Reconciliation rules use lower priority integers to represent higher precedence.
About these practice questions
This SERVICENOW-CIS-DISCOVERY question is part of Courseiva's 314-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.