CIS-CSM Communities Practice Question
Which TWO actions can a community moderator perform to maintain order and quality in peer-to-peer support forums? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Delete or edit inappropriate user-submitted posts
Community moderators have specific permissions to manage content integrity, including locking threads and deleting or editing inappropriate posts.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Delete or edit inappropriate user-submitted posts
Why this is correct
Correct. Moderators can edit or delete content that violates community guidelines.
- ✗
Reassign system-wide ITIL task queues
Why it's wrong here
Incorrect. Task queue reassignments are handled by IT Service Management dispatchers or admins.
- ✗
Directly modify core ServiceNow system properties (sys_properties)
Why it's wrong here
Incorrect. System property modification requires administrator privileges.
- ✗
Create new database tables via Studio
Why it's wrong here
Incorrect. Studio and table creation require application developer privileges.
- ✓
Lock discussion threads to prevent further replies
Why this is correct
Correct. Moderators can lock threads to stop ongoing or contentious discussions.
About these practice questions
Courseiva writes every CIS-CSM question from scratch — 330 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-CSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-CSM exam.