CIS-CSM Communities Practice Question
Which role is typically required for a user to moderate community posts, approve pending content, and manage reported items?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sn_communities_moderator
The sn_communities_moderator role grants permissions to moderate community content.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
knowledge_admin
Why it's wrong here
Incorrect. knowledge_admin manages knowledge bases.
- ✗
sn_csm_admin
Why it's wrong here
Incorrect. While admins have broad access, sn_communities_moderator is the dedicated role for day-to-day moderation.
- ✓
sn_communities_moderator
Why this is correct
Correct. This role is specifically designed for community moderation tasks.
- ✗
itil
Why it's wrong here
Incorrect. The itil role is for IT Service Management tasks.
About these practice questions
One of 328 original CIS-CSM practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-CSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-CSM exam.