CIS-CSM Account And Contact Management Practice Question
An administrator is configuring restricted access to assets. A contact at an account should only be able to view assets that are explicitly assigned to them, while other contacts at the same account can view all account assets. Where is this visibility controlled?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Asset contact relationship table [alm_asset_contact]
Asset contact visibility can be controlled through asset contact relationships and associated security rules.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Asset contact relationship table [alm_asset_contact]
Why this is correct
The alm_asset_contact table links specific contacts to specific assets for targeted visibility.
- ✗
Account form related lists
Why it's wrong here
Related lists display data but do not enforce access rules.
- ✗
Customer Service Properties
Why it's wrong here
System properties apply globally rather than per-contact asset scoping.
- ✗
Entitlement rules
Why it's wrong here
Entitlements manage support units, not asset visibility.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-CSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-CSM exam.