CIS-CSM Communities Practice Question
A company wants to reward community members based on quality contributions rather than sheer quantity of posts. Which reputation rule setting should the administrator adjust?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure point weights to award higher points for accepted answers and upvotes than for basic post creation
Reputation rules can be weighted so that receiving accepted answers or upvotes awards significantly more points than simply creating a new thread.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable reputation points entirely and use manual spreadsheets
Why it's wrong here
Incorrect. Manual tracking defeats the purpose of gamification features.
- ✗
Require administrator approval for every single reply
Why it's wrong here
Incorrect. This creates a massive administrative bottleneck rather than managing reputation.
- ✓
Configure point weights to award higher points for accepted answers and upvotes than for basic post creation
Why this is correct
Correct. Adjusting point weights encourages quality by rewarding peer validation (likes, accepted answers).
- ✗
Set maximum daily post limits to 1 per user
Why it's wrong here
Incorrect. This restricts quantity through throttling rather than rewarding quality.
About these practice questions
This CIS-CSM question is part of Courseiva's 328-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-CSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-CSM exam.