Core Application Development →mediumMultiple SelectObjective-mapped

SNOW-CAD Core Application Development Practice Question

Which TWO of the following are valid ways to create a Business Rule? (Choose two.)

⚠ Common exam trap

ServiceNow often tests the distinction between valid navigation paths and invalid shortcuts, such as assuming a right-click menu or a direct URL suffix works, when in fact only the module link or the 'New' button on the list view are correct.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Navigate to 'System Definition > Business Rules' and click 'New'.

Navigating to 'System Definition > Business Rules' and clicking 'New' is the standard module-based method for creating a Business Rule in ServiceNow. This path directly accesses the Business Rule table (sys_script) and opens a new record form, which is a valid and documented approach.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
From the Business Rules list, right-click and select 'New'.
Why it's wrong here
Right-click on list does not have 'New' option.
✓
Navigate to 'System Definition > Business Rules' and click 'New'.
Why this is correct
This is the standard way.
✓
Use the 'New' button on the Business Rules module.
Why this is correct
The 'New' button is available in the module.
✗
Type 'business_rule.do' in the navigator filter.
Why it's wrong here
This opens the list but does not create a new record.
✗
Create a Client Script and convert it to a Business Rule.
Why it's wrong here
There is no conversion functionality.

Go deeper

SNOW-CAD Core Application Development Practice Question

Why each option matters

Option-by-option breakdown

Related to this question