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Integrating and managing application datahardMultiple SelectObjective-mapped

SNOW-CAD Integrating and managing application data Practice Question

Which TWO are common issues when troubleshooting a failed LDAP import?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

LDAP filter syntax is invalid

Options A and D are correct. A: Invalid LDAP filter syntax is a common issue because it can cause no results or errors during import. D: Incorrectly specified Base DN is also a frequent misconfiguration that prevents the import from locating the correct directory entries. B: OAuth token expiry is not relevant to LDAP imports; LDAP typically uses simple bind or certificate. C: Attribute mapping mismatches can occur but are less common than filter or Base DN issues. E: LDAP server unreachable is a connectivity problem, but filter and Base DN are more specific to import failures.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • LDAP filter syntax is invalid

    Why this is correct

    Invalid filters cause the import to retrieve no data or error.

  • OAuth token for LDAP is expired

    Why it's wrong here

    LDAP does not use OAuth; it uses bind credentials.

  • LDAP attribute mapping does not match target fields

    Why it's wrong here

    Attribute mapping issues cause field errors, not import failure.

  • Base DN is incorrectly specified

    Why this is correct

    A wrong base DN prevents LDAP from locating objects.

  • LDAP server is unreachable

    Why it's wrong here

    Connectivity is a basic check, but it is not specific to LDAP import configuration.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.