SNOW-CAD Designing interfaces and user experiences Practice Question
Which TWO accessibility considerations are essential when designing for Service Portal? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Proper heading structure
Proper heading structure and keyboard navigation are essential for accessibility. Color alone should not convey information, and auto-play videos can be a barrier. Complex data tables can be made accessible but require proper markup.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use of color alone for important information
Why it's wrong here
Incorrect: Color alone fails accessibility standards.
- ✗
Complex data tables without headers
Why it's wrong here
Incorrect: Tables must have proper headers for accessibility.
- ✗
Auto-play videos
Why it's wrong here
Incorrect: Auto-play can be disorienting and is not accessible.
- ✓
Proper heading structure
Why this is correct
Correct: Headings help screen readers navigate content.
- ✓
Keyboard navigation support
Why this is correct
Correct: All interactive elements must be keyboard accessible.
Go deeper
Related to this question
About these practice questions
One of 481 original SNOW-CAD practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.