SNOW-CAD Working with Data Practice Question
Which THREE conditions must be met for a user to successfully see a record in a ServiceNow list view?
⚠ Common exam trap
It's easy for candidates to confuse the requirement for a personalized list view (a display preference) with the mandatory security and filtering conditions (ACL read access and default filter) that actually control record visibility.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The user has read permission on the table via an ACL.
ServiceNow uses Access Control Lists (ACLs) to enforce read permissions on tables. Without a read ACL that evaluates to true for the user, the system will not display any records from that table in a list view, regardless of other conditions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The user has write permission on the table.
Why it's wrong here
Write permission is not needed for viewing.
- ✓
The user has read permission on the table via an ACL.
Why this is correct
Read ACL is necessary to view records.
- ✗
The user has configured a personalized list view for the table.
Why it's wrong here
Personalized views are optional.
- ✓
The user has a role that grants access to the table, if role-based access is configured.
Why this is correct
Roles are often required for access.
- ✓
The record is not excluded by a condition in the application's default filter.
Why this is correct
Default filters can hide records from list views.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.