Quick Answer
The answer is that sending an event is a valid action performed by a Workflow Activity in the Legacy Workflow Editor. This action is valid because the Legacy Workflow Editor includes a dedicated "Send Event" activity that triggers an event in the ServiceNow instance, allowing other business rules, scripts, or workflows to react asynchronously. On the ServiceNow Certified Application Developer CAD exam, this concept tests your understanding of workflow core activities versus scripted actions—a common trap is confusing "Send Event" with "Run Script," since both execute logic but serve different purposes: events decouple processes while scripts run inline. To remember, think of "Event" as a broadcast that anyone can listen to, whereas "Run Script" is a private command.
This SNOW-CAD practice question tests your understanding of core application development. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE are valid actions that can be performed by a Workflow Activity in Legacy Workflow Editor?
Run a script
True; Run Script activity executes GlideRecord scripts.
Approve a record
Why wrong: False; Approval is a specific activity type, not a generic action.
Wait for condition
Why wrong: False; 'Wait for Condition' is an activity type, not a generic action; it is the whole activity.
Create a record
True; Create Record activity creates a new record.
Send an event
True; Send Event activity triggers an event.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Run a script
Option A is correct because the Legacy Workflow Editor includes a 'Run Script' activity that executes server-side JavaScript (GlideRecord, GlideSystem, etc.) within the workflow context. This allows custom logic such as data manipulation, condition checks, or API calls to be performed as part of the workflow flow.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Run a script
Why this is correct
True; Run Script activity executes GlideRecord scripts.
Related concept
Read the scenario before looking for a memorised answer.
Approve a record
Why it's wrong here
False; Approval is a specific activity type, not a generic action.
Wait for condition
Why it's wrong here
False; 'Wait for Condition' is an activity type, not a generic action; it is the whole activity.
Create a record
Why this is correct
True; Create Record activity creates a new record.
Related concept
Read the scenario before looking for a memorised answer.
Send an event
Why this is correct
True; Send Event activity triggers an event.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
ServiceNow often tests the exact naming of workflow activities; the trap here is that 'Wait for condition' (lowercase 'c') is not the official activity name—it is 'Wait for Condition'—and candidates may mistakenly select it as a valid action when the question expects only activities that perform an explicit action (like creating, sending, or running a script), not a passive wait state.
Detailed technical explanation
The Legacy Workflow Editor provides a set of predefined activities such as 'Run Script', 'Create Record', 'Send Event', 'Wait for Condition', 'Approval', and 'Timer'. The 'Run Script' activity executes JavaScript in the workflow scope, allowing access to the current workflow context (e.g., `current`, `workflow`). The 'Create Record' activity creates a new record in any table using field mappings, while 'Send Event' triggers a custom event that can be subscribed to by other workflows or business rules. Understanding the exact activity names and their capabilities is critical for the SNOW-CAD exam.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the SNOW-CAD exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Core Application Development — This question tests Core Application Development — Read the scenario before looking for a memorised answer..
The correct answer is: Run a script — Option A is correct because the Legacy Workflow Editor includes a 'Run Script' activity that executes server-side JavaScript (GlideRecord, GlideSystem, etc.) within the workflow context. This allows custom logic such as data manipulation, condition checks, or API calls to be performed as part of the workflow flow.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 30, 2026
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.
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