SNOW-CAD Designing interfaces and user experiences Practice Question
Which method is recommended for applying custom CSS to a Service Portal page?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the CSS Variable Editor in UI Builder
The CSS Variable Editor (or Theme and Branding) is the standard way to customize CSS in Service Portal. Customizing Bootstrap directly is not recommended.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Use the CSS Variable Editor in UI Builder
Why this is correct
Correct: CSS Variable Editor allows safe, upgrade-friendly customizations.
- ✗
Modify the Bootstrap CSS file directly
Why it's wrong here
Incorrect: Direct modification can cause issues during upgrades.
- ✗
Add inline styles in the page template
Why it's wrong here
Incorrect: Inline styles are not reusable and break the separation of concerns.
- ✗
Override CSS in each widget's instance options
Why it's wrong here
Incorrect: That is for widget-specific styling, not page-wide theming.
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