SNOW-CAD Core Application Development Practice Question
Exhibit
Refer to the exhibit.
Business Rule on Incident table:
Name: Set Urgency
Order: 100
Table: Incident
When: before
Condition: current.caller_id.department == 'IT' && current.urgency == ''
Script:
gs.log('Setting urgency to 2');
current.urgency = 2;The business rule above does not set the urgency on new incidents created via web service when the caller's department is IT. What is the most likely reason?
⚠ Common exam trap
Watch out — candidates often assume a field will be empty on new record creation, forgetting that dictionary defaults are applied before business rules execute, causing the condition to fail silently.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The condition uses current.urgency == '' but the field may have a default value of 3
The business rule condition checks if `current.urgency` is an empty string, but the Incident table has a default value of 3 for the urgency field. When a new record is created via web service, the system populates the urgency field with the default value before the business rule runs, so the condition `current.urgency == ''` evaluates to false, and the script never executes to set the urgency.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The condition uses current.urgency == '' but the field may have a default value of 3
Why this is correct
Correct; default values are applied before the business rule runs, so urgency is not empty.
- ✗
The table is not 'Incident' but 'Incident Task'
Why it's wrong here
Incorrect; the exhibit says table is Incident.
- ✗
The business rule is set to 'before' but web service calls trigger after rules
Why it's wrong here
Incorrect; web service calls still trigger before rules.
- ✗
The gs.log statement is preventing the script from completing
Why it's wrong here
Incorrect; gs.log does not prevent execution.
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