Match each ServiceNow scripting API to its function.
Drag a concept onto its matching description — or click a concept then click the description.
Database operations (CRUD)
Aggregate queries (sum, count, etc.)
System-level methods (user, session, etc.)
Asynchronous server calls from client
Client-side form manipulation
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
GlideRecord: Perform CRUD operations on database tables
The correct matches are: GlideRecord for CRUD operations, GlideSystem for system properties/IDs, and GlideAggregate for aggregate calculations. Common confusions involve swapping the functions of GlideAggregate, GlideDateTime, and GlideUser.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
GlideRecord: Perform CRUD operations on database tables
Why this is correct
GlideRecord is the primary API for querying, inserting, updating, and deleting records in ServiceNow tables.
GlideSystem: Access system properties and generate unique IDs
Why this is correct
GlideSystem provides utility methods such as getProperty(), generateUniqueID(), and event handling.
GlideAggregate: Perform aggregate calculations like sum and average
Why this is correct
GlideAggregate extends GlideRecord to perform SQL-like aggregate functions on database query results.
GlideRecord: Used to perform aggregate calculations
Why it's wrong here
Incorrect — aggregate calculations are performed by GlideAggregate, not GlideRecord.
GlideSystem: Used to manipulate date and time values
Why it's wrong here
Incorrect — date/time manipulation is done with GlideDateTime, not GlideSystem.
GlideAggregate: Used to access user session information
Why it's wrong here
Incorrect — user session information is accessed via GlideUser, not GlideAggregate.
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About these practice questions
Courseiva writes every SNOW-CAD question from scratch — 481 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.