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Platform Features and IntegrationmediumMatchingObjective-mapped

SNOW-CAD Platform Features and Integration Practice Question

Match each ServiceNow REST API method to its CRUD equivalent.

Drag a concept onto its matching description — or click a concept then click the description.

Concepts
Matches

Read

Create

Update (full replacement)

Update (partial)

Delete

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

GET: Retrieve data

Standard REST methods map to CRUD as follows: GET (Read), POST (Create), PUT (Update), DELETE (Delete). PATCH is often confused with PUT but is for partial updates, and HEAD is for metadata retrieval.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • GET: Retrieve data

    Why this is correct

    GET is used to read or retrieve data from a resource.

  • POST: Create a new record

    Why this is correct

    POST is used to create a new resource.

  • PUT: Update an existing record

    Why this is correct

    PUT is used to update or replace an existing resource.

  • DELETE: Remove a record

    Why this is correct

    DELETE is used to delete a resource.

  • PATCH: Create a new record

    Why it's wrong here

    Incorrect — PATCH is used for partial updates, not creation.

  • HEAD: Update an existing record

    Why it's wrong here

    Incorrect — HEAD is used to retrieve headers, not update data.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.