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Application development using ServiceNow StudioeasyMultiple ChoiceObjective-mapped

SNOW-CAD Practice Question: Application development using ServiceNow Studio

In ServiceNow Studio, when developing a flow that requires a decision based on a record's category, which component should be used?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Condition

A Condition component is used to evaluate criteria and branch the flow. Action performs operations, Trigger initiates the flow, and Flow Logic is not a component.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Action

    Why it's wrong here

    Actions perform operations like updates, not decisions.

  • Flow Logic

    Why it's wrong here

    There is no 'Flow Logic' component; logic is implemented using conditions.

  • Trigger

    Why it's wrong here

    Triggers start the flow but do not make decisions.

  • Condition

    Why this is correct

    Conditions evaluate expressions and allow branching based on the category.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.