- A
Cascade delete
Cascade delete removes child records when parent is deleted.
- B
No action
Why wrong: No action does nothing, leaving orphan records.
- C
Restrict delete
Why wrong: Restrict prevents deletion of parent if children exist.
- D
Set null on delete
Why wrong: This sets the reference to null, not deleting the child records.
SNOW-CAD Working with Data Practice Question
This SNOW-CAD practice question tests your understanding of working with data. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During development, a developer creates a new application module and adds a table 'x_abc_incident' with a reference field to the 'sys_user' table. The developer wants to ensure that when a user is deleted, all related incident records are also deleted. What database constraint should be configured on the reference field?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Cascade delete
Option A is correct because a cascade delete constraint ensures that when a record in the parent table (sys_user) is deleted, all child records in the referencing table (x_abc_incident) that have a foreign key pointing to that parent are automatically deleted. In ServiceNow, this is configured on the reference field's 'Delete constraint' property by selecting 'Cascade delete', which enforces referential integrity at the database level.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Cascade delete
Why this is correct
Cascade delete removes child records when parent is deleted.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
No action
Why it's wrong here
No action does nothing, leaving orphan records.
- ✗
Restrict delete
Why it's wrong here
Restrict prevents deletion of parent if children exist.
- ✗
Set null on delete
Why it's wrong here
This sets the reference to null, not deleting the child records.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse 'Cascade delete' with 'Set null on delete' or 'Restrict delete', not realizing that only cascade delete actually removes the child records, while the others either block the parent deletion or leave orphaned data.
Detailed technical explanation
How to think about this question
Under the hood, ServiceNow uses a database-level foreign key constraint with the ON DELETE CASCADE action; when a sys_user record is deleted, the database engine automatically issues DELETE statements for all rows in x_abc_incident where the reference field matches the deleted user's sys_id. A subtle behavior is that cascade delete can be slow on large datasets because it triggers recursive deletes, and in ServiceNow, it also respects business rules and ACLs that may run on the child table during the cascade, potentially causing unexpected side effects.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the SNOW-CAD exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Working with Data — study guide chapter
Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this SNOW-CAD question test?
Working with Data — This question tests Working with Data — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Cascade delete — Option A is correct because a cascade delete constraint ensures that when a record in the parent table (sys_user) is deleted, all child records in the referencing table (x_abc_incident) that have a foreign key pointing to that parent are automatically deleted. In ServiceNow, this is configured on the reference field's 'Delete constraint' property by selecting 'Cascade delete', which enforces referential integrity at the database level.
What should I do if I get this SNOW-CAD question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
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