SNOW-CAD Integrating and managing application data Practice Question
This SNOW-CAD practice question tests your understanding of integrating and managing application data. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An organization uses ServiceNow Discovery to populate the CMDB. They notice that some CI relationships are missing after a discovery run. The discovery logs show no errors. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The CI Class Manager does not have the correct relationship types defined for the discovered CIs
Option B is correct because the CI Class Manager defines which relationship types are valid for each CI class. If the relationship types are not defined or incorrectly configured, Discovery will not create those relationships even if the probes run successfully and no errors are logged. The absence of errors indicates the discovery process completed normally, but the missing relationships are due to missing or incorrect relationship definitions in the CI Class Manager.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The MID server credentials do not have permission to query relationship data
Why it's wrong here
Credentials affect CI discovery, not relationship mapping.
✓
The CI Class Manager does not have the correct relationship types defined for the discovered CIs
Why this is correct
The CI Class Manager defines which relationships are possible between CI classes. If a relationship type is missing, it won't be created.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The discovery probes are not configured to capture relationships
Why it's wrong here
Probes discover CIs, but relationships are defined by the CI Class Manager, not probes.
✗
The CMDB is set to read-only mode
Why it's wrong here
Read-only mode would prevent all updates, but discovery logs show no errors, implying updates occurred.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume missing relationships must be caused by a probe or permission issue, overlooking that the CI Class Manager's relationship definitions are a prerequisite for relationship creation, even when discovery runs without errors.
Trap categories for this question
Command / output trap
Read-only mode would prevent all updates, but discovery logs show no errors, implying updates occurred.
Detailed technical explanation
How to think about this question
ServiceNow Discovery uses the CI Class Manager to define the schema of CI classes and their allowed relationship types (e.g., 'Runs on::Depends on' for a software CI running on a server). During discovery, the engine matches discovered data to these definitions; if a relationship type is not defined for a class, the engine silently skips creating that relationship. This is governed by the 'Relationship Model' in the CI Class Manager, which is separate from the discovery probes and MID server permissions.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the SNOW-CAD exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Integrating and managing application data — This question tests Integrating and managing application data — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The CI Class Manager does not have the correct relationship types defined for the discovered CIs — Option B is correct because the CI Class Manager defines which relationship types are valid for each CI class. If the relationship types are not defined or incorrectly configured, Discovery will not create those relationships even if the probes run successfully and no errors are logged. The absence of errors indicates the discovery process completed normally, but the missing relationships are due to missing or incorrect relationship definitions in the CI Class Manager.
What should I do if I get this SNOW-CAD question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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