SNOW-CAD Working with Data Practice Question
An admin notices that a business rule on the 'incident' table that sets the 'assigned_to' field based on the caller's manager is not always firing. The rule is set to run 'Before' and 'Update'. What is the most likely reason?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The condition of the business rule is not met because it requires a specific field to change.
Business rules with conditions only fire when the condition is met. If the condition requires a specific field to change (e.g., 'assigned_to' or a related field), but the update does not include that field, the rule will not trigger. Option B is incorrect: asynchronous execution would still cause the rule to run, just not immediately. Option C is incorrect: ACLs control access to records, not business rule execution. Option D is incorrect: order 100 is the default and does not prevent firing; it only affects execution order among multiple rules.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The condition of the business rule is not met because it requires a specific field to change.
Why this is correct
Correct: The rule may check a condition that is not satisfied.
- ✗
The business rule is set to run asynchronously.
Why it's wrong here
Wrong: Async would still execute.
- ✗
The user lacks the 'incident_edit' ACL.
Why it's wrong here
Wrong: ACLs affect UI, not server-side business rules.
- ✗
The business rule order is set to 100, making it run too late.
Why it's wrong here
Wrong: Order does not prevent execution.
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