Courseiva
User Interface DevelopmenthardMultiple ChoiceObjective-mapped

SNOW-CAD User Interface Development Practice Question

A UI Macro that displays a custom header is not appearing on the form. The macro is referenced in a UI16 theme. What is the first troubleshooting step?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Examine the UI Macro record for syntax errors in the HTML or Jelly script.

The first troubleshooting step is to examine the UI Macro record for syntax errors in the HTML or Jelly script (Option D). Syntax errors are the most common cause of a macro not rendering. Checking the browser's HTML source (A) is possible but not the first step. Ensuring the UI Macro is in global scope (B) is less likely the issue, as macros are typically accessible within the theme. Verifying UI Scripts (C) is unrelated because UI Scripts are separate client-side resources, not the macro's own code.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Check the browser's HTML source for the macro's placeholder.

    Why it's wrong here

    This can help but is not the most direct initial step.

  • Ensure the UI Macro is in the global scope.

    Why it's wrong here

    Scope issues are possible but syntax errors are more common.

  • Verify that all referenced UI Scripts are loaded.

    Why it's wrong here

    UI Scripts are not typically used in UI Macros; macros use Jelly.

  • Examine the UI Macro record for syntax errors in the HTML or Jelly script.

    Why this is correct

    Syntax errors are the primary reason UI Macros fail to render.

About these practice questions

Courseiva writes every SNOW-CAD question from scratch — 481 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.