SNOW-CAD Platform Features and Integration Practice Question
A ServiceNow developer is building an integration using IntegrationHub to connect to a third-party system via REST. The system requires OAuth 2.0 with client credentials grant flow. Which TWO configurations are mandatory for setting up this integration in IntegrationHub?
⚠ Common exam trap
ServiceNow often tests the distinction between mandatory and optional OAuth 2.0 configurations, and the trap here is that candidates mistakenly think the well-known discovery URL or Base64 encoding is required, when in fact the client credentials flow only needs the token endpoint and the client credentials themselves.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Token request endpoint URL (e.g., https://example.com/oauth/token)
The client credentials grant flow requires a direct token request endpoint URL where the client sends its credentials (client ID and secret) to obtain an access token. IntegrationHub must be configured with this specific endpoint to complete the OAuth 2.0 handshake, as the grant type does not involve user interaction or discovery endpoints.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
OAuth server discovery URL (well-known endpoint)
Why it's wrong here
Discovery is optional; the token endpoint can be manually specified.
- ✓
Token request endpoint URL (e.g., https://example.com/oauth/token)
Why this is correct
Required to obtain an access token.
- ✗
Base64 encoding of the client secret
Why it's wrong here
Not required; ServiceNow encrypts secrets automatically.
- ✗
Username and password for user impersonation
Why it's wrong here
Client credentials do not involve user impersonation.
- ✓
OAuth client ID and client secret from the third-party system
Why this is correct
Mandatory for client credentials grant.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.